Dispensary Loyalty and Marketing That Turns Visits Into Repeat Revenue
Keep shoppers coming back with personalized rewards and automated campaigns, and tie every promotion directly to revenue. Because loyalty and marketing run on the same platform as the rest of your business, you measure marketing in real orders, not clicks.
Boost dispensary revenue with personalized campaigns.
Bring loyalty and marketing together in one suite, so every reward, promotion, and message is consistent across every customer interaction.
Customers see their rewards in real time, unlock personalized offers, and redeem them online or in-store. Loyalty members order more often and spend 20-30% more per order when they redeem points.
Own the customer relationship
Keep loyalty, marketing, and customer data in one connected system you control. You decide how to engage, reward, and grow. Every touchpoint is yours.
Automate engagement, scale without extra work
Reorders, win-backs, birthday boosts, and reminders run at scale. Your team saves hours while customers get experiences that feel effortless.
Marketing you can actually measure
Tie every message and reward to real orders, repeat visits, and revenue. See what works, where conversion falls off, and how every campaign moves LTV.
Loyalty programs that fit your brand.
Run simple point-per-dollar rewards, or design tiered loyalty programs with custom accrual, expirations, birthday bonuses, and exclusive collections gated to any customer segment.
Keep shoppers coming back for the next reward.
Points alone don't build loyalty. Gamification makes shoppers want to keep earning. Progress bars, unlockable perks, and personalized bonuses motivate customers to return more often and spend more each visit.
Personalized campaigns at the right moment.
Reach customers across email, text, and push notifications. Triggers include abandoned carts, post-purchase, back-in-stock alerts, birthdays, and reorders. Every message is personalized using browsing and purchase data, generated by AI.
Full-funnel attribution that proves ROI.
Fragmented tools leave you guessing. With Dutchie, every campaign ties directly to orders, repeat visits, and revenue. One dashboard shows what drives growth and where conversion falls off.
One platform. Every channel. Total control over your customer relationships, revenue attribution, and growth.
Set it and forget it.
Automated campaigns do the work for you. Triggers, conditions, and actions chain together so every shopper gets the right message at the right time.
Watch the 3-minute walkthrough
Win back dormant shoppers
Identify lapsed customers automatically and trigger "we miss you" offers via their preferred channel before they switch to a competitor.
Refer-a-friend engine
Turn regulars into a sales force. Reward customers for bringing in new shoppers with a tiered referral system designed for high-volume growth. Watch the video →
Reward the moments that matter
Auto-fire point boosts and personalized perks for birthdays, first-time purchases, and major spend milestones.
Post-purchase engagement
Re-order reminders and cross-sell nudges sent automatically, based on exactly what they just bought.
This is the holy grail of one-to-one marketing. It's not something we could have done before.
[Our Dutchie-powered] loyalty program was rebuilt to be a new gold standard and features a four-tiered system designed to reward and engage customers through personalized perks, seamless digital integration, and best-in-class benefits across all retail channels.
Ascend Wellness · Read the press release →A consistent experience however they shop.
Whether your customer is on the couch or in your lobby, loyalty is always front and center. One balance, one profile, one experience.
Online →
Rewards visible while browsing, applied at checkout, with personalized offers surfaced directly on your website.
In-store kiosks →
Shoppers log in via QR or phone, view rewards, and redeem instantly in a fast self-service flow.
Branded mobile app →
Your app, your brand. Track points, get personalized push, and redeem rewards from anywhere.
Loyalty Passes
Scan to earn, scan to pay. Apple and Google Wallet passes combine rewards and payments for a frictionless checkout.
Reach the right customers, every time.
Segments group customers by who they are and how they shop. Focus campaigns, discounts, and workflows on the people most likely to engage.
Stay top of mind in a competitive market
Your customers shop across multiple dispensaries. Segments help you understand who is choosing your store and keep them coming back.
Make every message more relevant
Use real behavior, spend, and preferences to guide offers, instead of delivering the same experience to every customer.
Keep targeting accurate without manual work
Segment audiences recalculate nightly, automatically updating as customer behavior changes.
Built into Dutchie
Segments apply automatically at checkout. Dutchie calculates discounts to reduce errors, misuse, and protect margins.
Top segment attributes
Built to engage every customer across every channel.
The capabilities that turn loyalty into revenue, with the depth and reach to keep working at enterprise scale.
Nationwide Brand Loyalty
Treat your customers like individuals, no matter which state they shop in. A unified profile means their points, preferences, and "favorite store" follow them across your entire enterprise.
Smart Sending
Predictive timing identifies each customer's unique shopping window and delivers your message inside a 2-hour window of when they're most likely to convert.
See how it works → ReportingLoyalty & Marketing Dashboard
A unified view of customer retention and campaign ROI with points tracking, tier comparison, and workflow performance, all in one place.
Watch the video → IRL eventsTurn pop-ups and festivals into trackable revenue
Unique QR codes per event auto-enroll customers in rewards and attribute long-term revenue back to the activation.
See how it works → Segments30+ new segment attributes
Build audiences from loyalty status, purchase patterns, channel preferences, location habits, and campaign engagement.
Watch the video →Custom segment badges
Budtenders see VIPs, medical patients, and high-value customers in Customer Insights at checkout with customizable icons and colors.
See loyalty more clearly with Nexus.
Compare VIPs, discount shoppers, or custom groups, see who is strengthening and who is slipping, then take action with targeted campaigns.
Explore Nexus →Turn shoppers into regulars, and regulars into champions.
Loyalty & Marketing Pro helps you turn first-time shoppers into loyal regulars with rewards, targeted promotions, and automated campaigns across every channel.
