Dutchie · Consumer AI suite

Consumer AI

Catch every call, chat, cart, and review, with one AI.

Voice AI on the phone, a Register Co-Pilot in-store, Agentic Commerce online, and Consumer Pulse across surveys & reviews, all built on one customer identity in your Dutchie POS.

The suite

One customer. Four products.

Phone, online, in-store, reviews, four AI products, each with its own job, all built on the one customer identity already in your Dutchie POS.

Select any product to jump to it in detail. Every interaction flows from one customer identity, the same person across phone, online, in-store and reviews, compliant by default on the POS you already run.

Voice AI · Live

Try Voice AI Right Now

Call our AI agent and hear it handle a real dispensary conversation, live.

(313) 474-5868
4
products, one suite
Voice · Co-Pilot · Commerce · Pulse
1
customer identity
the same person, every touchpoint
24/7
coverage
phone, online & reviews never sleep
0
new systems
runs on the Dutchie POS you use
01 · On the Phone

Every call answered instantly. Every call connected, more orders placed.

Instantly answers every call with zero hold time, 24/7
Answers questions about inventory, store hours, daily deals, and compliance on the spot
Converts calls into satisfied customers and confirmed orders
02 · At the Register

Your best budtender's instincts at every register, every shift.

Real-time cart analysis with contextual upsell prompts
Suggested scripts tailored to the current cart and active promotions
Loyalty nudges and instant compliance verification on every transaction
Register Co-Pilot surfacing upsell and loyalty suggestions at the register
03 · On E-Commerce & Kiosk

The digital sommelier for cannabis. Every customer guided. Every cart curated.

Customers describe what they want in their own words. No menus. Just natural conversation.
Curates products by effect, price, terpene profile, and more
Suggests complementary add-ons to grow every order
Agentic Commerce reordering a customer’s regulars and swapping out-of-stock items
04 · Surveys + Reviews

Hear every customer, starting with your own first-party surveys.

First-party surveys surface on your digital storefront, unified with public reviews across the web
One live sentiment trend that flags problems before your star rating moves
Top themes surfaced, so you see exactly what's lifting or hurting the score
Consumer Pulse sentiment dashboard from surveys and reviews
Live · right now

All four, working at once.

The same four products, mid-shift, a call being answered, a shopper matched, an upsell prompted, a review answered. All on one customer.

Voice AIPhone · answered in 0.8s on call
Got Blue Dream in stock?
We do, an eighth's $40. Want it ready for pickup at 4?
✓ Order placed · pickup 4:00 · added to Marcus's profile
Register Co-PilotIn-store · live prompts live
Cart · 2 items$45.00
Suggest to Marcus
Pair with house pre-rolls, +$18, taken 78% of the time
★ +120 loyalty pts✓ Allotment OK$45 → $83
Agentic CommerceOnline · shops & checks out shopping
Something for sleep, not too heavy.
Midnight Blend Gummies96%
CBN Night Tincture91%
Building cart · checking out…
Consumer PulseSurveys + reviews · sentiment +18% positive
★★★★★post-purchase survey · just now
"I was helped fast and my pickup was ready. Love this place."
Sentiment +18% · 142 signals this week
MT Right now, all four are serving Marcus T., one identity, recognized across phone, online, in-store & reviews.
Built for your business

Built to fit you, not the other way around.

Every location, in sync

One deployment covers your whole portfolio, Voice AI, Register Co-Pilot, Agentic Commerce and Consumer Pulse, the same AI in every store.

Compliant by default

Age verification, allotment checks and state-specific rules run on every interaction, by design, not as an afterthought.

Knows your menu

Strains, effects, pricing and live inventory, it speaks to what you actually sell, not what the industry sells.

Runs on Dutchie POS

Real-time inventory, pricing, loyalty and customer profiles, it sits on the system your staff already uses. No new stack.

One customer identity

Phone caller, online shopper, in-store regular, reviewer, all recognized as one person, so the experience always feels personal.

Built responsibly

Calls disclose they're AI, recommendations stay inside guardrails, and anything sensitive hands off to a person, every time.

Getting started

Live at every touchpoint in three steps.

1

Connect

It sits on your Dutchie POS, live menu, inventory, pricing and loyalty. Nothing new to install.

2

It learns your store

Your products, their effects, and the customers who buy them become its knowledge. Compliant by default for your state.

3

Live everywhere

Turn on the phone, online menu, register and reviews, with one customer recognized across all four.

See it live

Better experiences for every customer, at every step.

You already run the POS, turn the suite on and it's live across all four touchpoints, on one shared customer identity. Already on Dutchie? You're halfway there.

See it in action →