August 2026 Product Update
This month, we launched

The Mobile App

Rebuilt from the ground up

Your store, on every customer's home screen. A fully redesigned native app for iOS and Android, branded as yours down to the colors, logo, and icon.

Pure branded app home
Mission branded app home
Culver branded app home
The redesigned app

Everything shoppers reach for, in one app

A native experience your customers actually want to open.
54%
Higher conversion on the app than web
88%
of app adopters order again
20%
more spent after a customer adopts the app
Agentic commerce: Build Your Kit, concierge picks, and AI chat in the app
Agentic commerce

Your best salesperson, in every pocket, 24/7

Shoppers describe what they want in plain language and the app does the work: it reads your live menu, checks each shopper's purchase limits, builds the basket, and surfaces the best deal, in the tone you set. The same Dutchie Consumer AI that answers your phones and powers your menu now guides every shopper to checkout.

Explore the branded app →
Loyalty at the counter

One scan at the register. Earn and redeem in the same tap.

The loyalty card lives in Apple Wallet under your brand. One scan at the register earns and redeems points in the same tap. Live today.

Scan at the register to earn and redeem
Branded app checkout with Pay by Bank Now at a zero-dollar fee, selected
Pay by Bank

Paid from the phone, before the counter.

Pay by Bank sits inside checkout at no added fee. Shoppers link a bank once and pay ahead with a tap, so the order lands already paid. Prepaid orders get picked up, so cancellations and no-shows drop.

31%
higher average order value
57%
fewer cancellations & no-shows
100%
chargeback coverage
See how Pay by Bank works
App-exclusive rewards

VIP drops they unlock only in the app

Reward your best customers with exclusive collections and early access they unlock only in the app. Gated VIP drops give shoppers a real reason to download and keep coming back.

VIP drops they unlock only in the app
Also new in the app

Express Re-Ordering

Rebuild an entire past order and add it to the cart in one tap.

Customizable Card Sizes

Small, medium, or large product cards to tune your app's visual density.

Enhanced Specials Display

Bolder specials with discount badges and "Limited time deal" labels.

Streamlined Navigation

A persistent "More" tab, trimmed tab bar, and a cleaner, more immersive layout.

Platform Updates · August 2026

More across the platform

8 updates across POS, E-Commerce, and Loyalty.
POS
ManufacturingBack Office

BOM Import & Export (Manufacturing)

Save hours managing manufacturing formulas. Import Bills of Materials from CSV or Excel and export them back out, eliminating manual BOM creation and making it easy to back up, share, or migrate your data.

Create new Bill of Materials in the Manufacturing page
CatalogBack Office

Global Category & Subcategory Mapping

Keep your menus consistent everywhere. Manage product categories and subcategories in one place across all your locations, so your POS and online menus stay in sync. If any existing menu data is mismatched, a Backoffice banner guides you through a quick cleanup before the mapping takes effect, so customers see accurate, unified categories whether they shop in-store or online.

Global Category and Subcategory alignment banner in the Catalog
ComplianceInventory

Retail ID: Associate & Scan Diagnostics

Manage package IDs with less friction. Associate packages to link them, use built-in scan diagnostics to troubleshoot ID-scanning issues, and scan Retail IDs directly during Inventory Audits, speeding up counts and reducing manual entry errors.

Associate existing Retail IDs in the Manage Retail IDs screen
RegisterCheck-In

Prevent Duplicate Profiles with ID Scanning

Stop duplicate guest profiles before they start. When you scan a guest's ID at check-in, Dutchie POS checks for existing profiles, recommends the most complete one, and flags any mismatched details, so you can fill in a missing email or phone and check the guest in under a single accurate profile. Works with both Dutchie's native ID scanning and the VeriScan integration.

Customer check-in modal after an ID scan showing passed birthday and ID expiration checks
E-Commerce
E-CommerceMerchandising

Specials Page Redesign

Make your deals easier to browse. The redesigned Specials page brings every active promotion together under shop-by-category tiles with cleaner, larger special cards, so shoppers can scan all your deals in one place.

Redesigned e-commerce specials page with shop-by-category tiles above the specials grid
Loyalty & Marketing
LoyaltyCheckout

Redeem Loyalty CTA in Cart

Help customers easily apply their hard-earned rewards. We updated the "Redeem Loyalty" call-to-action in the e-commerce cart, making it more prominent and intuitive. This eliminates checkout friction and reduces the chance shoppers abandon their points, driving higher redemption rates.

Apply my rewards toggle and reward-redemption options in the e-commerce cart
LoyaltyMarketing

Dynamic Loyalty Widget in Emails

Make every email feel personal. Your email campaigns can now include a loyalty widget that automatically shows each customer their current points balance and tier. Drag the widget into your campaign template, no manual data entry, and every recipient sees their own up-to-date loyalty info, making outreach more relevant and driving rewards engagement.

Loyalty rewards widget showing a customer's points balance, tier, and progress in an email
LoyaltyBack Office

Clean Up Duplicate Customer Profiles

Merge duplicate customer profiles with more confidence. Dutchie now uses an enhanced scoring system to surface higher-quality matches, filters out bad data before anything merges, and clearly labels excluded records as "Skipped," so points, purchase history, and rewards stay under one accurate profile. Copy a session or revert it to draft to refine before you rerun.

Duplicate customer profile cleanup in the Dutchie POS Backoffice
Customer Story
Luxury Leaf dispensary
Case StudyLuxury Leaf

See How Luxury Leaf Built a 73% Repeat-Visit Rate on Dutchie

Learn how Luxury Leaf turned first-time shoppers into loyal regulars with Dutchie Loyalty & Marketing Pro, growing repeat visits, impressions, and gross profit.

73%
Repeat visit rate
35%
Increase in impressions QoQ
26%
Gross profit growth YoY