OCM-RETL-24-000053

501 EXCHANGE ST

GENEVA, NY 14456

(315)325-2241

MONDAY-SATURDAY 10AM-9PM

SUNDAY 11AM-5PM

What is your return policy?

• We have a 7-day return policy from the date of purchase for defective products (such as vapes not working directly out of the packaging, does not apply to user error).
• We require the original receipt (and in some cases, the original packaging) to perform any returns or exchanges.
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What forms of payment do you accept?

• In store: we accept cash and debit
• At present, we are unable to accept American Express cards.
• Handling fees will be displayed on the digital receipt you receive via text
• Debit: $3.50
• We also have two (2) ATMs on site for your convenience.
• there is a $3.50 fee for the ATM
• For online payments
• As of now, we are only able to accept payments from bank accounts through Dutchie Pay on our website for delivery/pick-up